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Website Accessibility Statement

This accessibility statement applies to the Hailsham Youth Service website, owned and operated by Hailsham Town Council.

We want as many people as possible to be able to use this website. For example, that means you should be able to change colours, contrast levels and fonts on most pages, navigate much of the website using just a keyboard, navigate much of the website using speech recognition software, and listen to some of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

Providing things to do, someone to talk to and places for young people to go. Opportunities for young people to become actively involved in their local community. New experiences, projects and activities for young people to take part in.
How accessible this website is

We understand that the much of the parts of this website are generally accessible to users:

- The text will reflow when you change the size of the browser window

- You can modify the line height or spacing of text

- Many older PDF documents are fully accessible to screen reader software

Feedback and contact information

If you need information from certain pages on this website in a different format like accessible PDF or large print, please contact us. We will consider your request and get back to you as soon as we are able.

If you cannot view the map on our ‘contact us’ page, contact us us for directions.

Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
Hailsham Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Non-accessible content
The content listed below is non-accessible for the following reasons:

- At present, there is no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

- It is not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

- It is not possible for users to change text size without some of the content overlapping.

We plan to improve the above in the future.


We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of accessibility statement
This statement was prepared on 22 June 2020. It was last reviewed on the aforementioned date.
This website was last tested on 22 June 2020. The test was carried out by Hailsham Town Council, referring to information included on the Web Content Accessibility Guidelines Version 2.1.
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